Implementation pack · Section 6.2

Hospital Operational Reform and Workflow Optimization

Fixing the system failures behind quality gaps: patient flow, congestion, turnaround times and supply chain workflows.

Status

Implementation pack in development

This implementation pack is in development. The framework content for the domain is published and available now.
01Purpose
Fixing the system failures behind quality gaps: patient flow, congestion, turnaround times and supply chain workflows.
02ASQAT direction
Within 18 months, pilot hospitals should complete patient journey mapping in at least two high-volume departments and implement workflow improvement plans.
03Desired institutional state
The desired institutional state for this domain has not been approved yet. The priority components below describe what the framework asks institutions to be able to show.
04Priority components
  • 01Patient flow
  • 02Emergency department congestion
  • 03Admission and discharge processes
  • 04Laboratory and imaging turnaround times
  • 05Theatre utilization
  • 06Pharmacy turnaround
  • 07Referrals
  • 08Bed management
  • 09Supply chain workflows
  • 10Appointment systems
05Initial actions
A recommended action sequence will be published once approved. Actions are not invented beyond approved ASQAT content.
06Leadership responsibilities
Leadership responsibilities for this domain are in development.
07Workforce responsibilities
Workforce responsibilities for this domain are in development.
08Measurement
Measurement specifications for this domain are being developed. Indicator definitions are published only once the numerator, denominator and data source are agreed.
09Evidence expectations
Evidence expectations for this domain are being defined with the measurement specifications.
10Tools and resources
Implementation resources for this domain are currently in development. Approved policies, procedures, checklists and tools will be released through the resource library.
11Related domains
12Implementation evidence
No approved implementation evidence has been published for this domain yet. Case studies are published only after review of what was measured and how.