Section 6.6 · Pillar 2 · Health Systems, Governance & Infrastructure Transformation
Data, Metrics and Performance Monitoring
Data elevated as a major component of the national guideline, with a defined minimum quality scorecard.
The issue
Data should be elevated as a major component of the guideline. Core indicators should include mortality rates, maternal and neonatal mortality, emergency wait times, door-to-triage, door-to-provider, surgical complications, infection rates, medication errors, antimicrobial consumption rates, patient satisfaction, staff satisfaction, equipment uptime, stock-outs, accreditation readiness, and complaint resolution times.
Priority components
What good looks like in this domain, expressed as the components an institution should be able to show.
- 01Mortality rates
- 02Maternal and neonatal mortality
- 03Emergency wait times
- 04Door-to-triage and door-to-provider
- 05Surgical complications
- 06Infection rates
- 07Medication errors
- 08Antimicrobial consumption rates
- 09Patient satisfaction
- 10Staff satisfaction
- 11Equipment uptime
- 12Stock-outs
- 13Accreditation readiness
- 14Complaint resolution times
Implementation
What this domain requires in practice: the standard, the pack, the measurement, the tools and the evidence.
Standards
No approved ASQAT standards have been published for this domain yet. The standards layer is in place so that approved statements can be released without restructuring the platform.
Measurement
Measurement specifications for this domain are being developed. Indicator definitions are published only once the numerator, denominator and data source are agreed.
Measurement frameworkResources
Implementation resources for this domain are currently in development. Approved policies, procedures, checklists and tools will be released through the resource library.
Open the libraryAwaiting approved content
Evidence in practice
No approved implementation evidence has been published for this domain yet. Case studies are published only after review of what was measured and how.