Section 7.1 · Pillar 3 · Workforce, Culture & National Healthcare Transformation
Workforce Welfare and Staff Protection
Safe staffing, protection from violence, occupational health, timely pay and functioning grievance systems.
The issue
Healthcare workers cannot deliver compassionate, high-quality care when they are unsafe, unpaid, overworked, unsupported, or demoralized. Core areas include safe staffing, protection from workplace violence, occupational health, mental health support, timely salary payment, reasonable work hours, clean and comfortable rest facilities, personal protective equipment, career development, and grievance systems.
Priority components
What good looks like in this domain, expressed as the components an institution should be able to show.
- 01Safe staffing
- 02Protection from workplace violence
- 03Occupational health
- 04Mental health support
- 05Timely salary payment
- 06Reasonable work hours
- 07Clean and comfortable rest facilities
- 08Personal protective equipment
- 09Career development
- 10Grievance systems
Implementation
What this domain requires in practice: the standard, the pack, the measurement, the tools and the evidence.
Standards
No approved ASQAT standards have been published for this domain yet. The standards layer is in place so that approved statements can be released without restructuring the platform.
Measurement
Measurement specifications for this domain are being developed. Indicator definitions are published only once the numerator, denominator and data source are agreed.
Measurement frameworkResources
Implementation resources for this domain are currently in development. Approved policies, procedures, checklists and tools will be released through the resource library.
Open the libraryAwaiting approved content
Evidence in practice
No approved implementation evidence has been published for this domain yet. Case studies are published only after review of what was measured and how.