Section 7.5 · Pillar 3 · Workforce, Culture & National Healthcare Transformation

Leadership Development and Healthcare Management Training

Building hospital leadership and management capability, with a proposed National Healthcare Leadership Academy model.

Workforce, Culture & National Healthcare Transformation

The issue

Many healthcare failures are leadership and management failures. Training should include hospital leadership, quality improvement, patient safety, financial management, ethics, conflict resolution, change management, data use, team communication, and accountability systems.

Priority components

What good looks like in this domain, expressed as the components an institution should be able to show.

  • 01Hospital leadership
  • 02Quality improvement
  • 03Patient safety
  • 04Financial management
  • 05Ethics
  • 06Conflict resolution
  • 07Change management
  • 08Data use
  • 09Team communication
  • 10Accountability systems

Implementation

What this domain requires in practice: the standard, the pack, the measurement, the tools and the evidence.

Standards

No approved ASQAT standards have been published for this domain yet. The standards layer is in place so that approved statements can be released without restructuring the platform.

Implementation pack

Framework only

Open the pack

Measurement

Measurement specifications for this domain are being developed. Indicator definitions are published only once the numerator, denominator and data source are agreed.

Measurement framework

Resources

Implementation resources for this domain are currently in development. Approved policies, procedures, checklists and tools will be released through the resource library.

Open the library

Awaiting approved content

Evidence in practice

No approved implementation evidence has been published for this domain yet. Case studies are published only after review of what was measured and how.