Section 7.8 · Pillar 3 · Workforce, Culture & National Healthcare Transformation
National Healthcare Advocacy and Strategic Communications
A communication strategy that builds national ownership of the transformation framework.
The issue
Healthcare transformation needs a communication strategy that builds national ownership. This should include clear messaging, public education, media partnerships, patient stories, staff recognition, success dashboards, social media strategy, diaspora campaigns, and public accountability reporting.
Priority components
What good looks like in this domain, expressed as the components an institution should be able to show.
- 01Clear messaging
- 02Public education
- 03Media partnerships
- 04Patient stories
- 05Staff recognition
- 06Success dashboards
- 07Social media strategy
- 08Diaspora campaigns
- 09Public accountability reporting
Implementation
What this domain requires in practice: the standard, the pack, the measurement, the tools and the evidence.
Standards
No approved ASQAT standards have been published for this domain yet. The standards layer is in place so that approved statements can be released without restructuring the platform.
Measurement
Measurement specifications for this domain are being developed. Indicator definitions are published only once the numerator, denominator and data source are agreed.
Measurement frameworkResources
Implementation resources for this domain are currently in development. Approved policies, procedures, checklists and tools will be released through the resource library.
Open the libraryAwaiting approved content
Evidence in practice
No approved implementation evidence has been published for this domain yet. Case studies are published only after review of what was measured and how.